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Privacy Policy

Last updated: 10 June 2026

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    Questions?

    Our team is happy to help with privacy or account requests.

    This Privacy Policy explains how Shambani ("we", "us", "our", the "App") collects, uses, and protects your information when you use our mobile application. By using Shambani, you agree to the practices described below.

    1. Information We Collect

    a. Information you provide

    • Account details — name, phone number, email address, and password (or Google sign-in identity) when you register and verify your account via OTP.
    • Profile information — farm details, profession, listings, and any information you add to your profile.
    • Content you create — marketplace listings, equipment and farm-lending posts, community posts, chat messages, images, documents, and voice notes.

    b. Information collected automatically

    • Location data — with your permission, we access your device location to show nearby professionals, equipment, farms, weather, and to let you pin farm locations on a map. Location is used only while you use these features.
    • Device & usage data — device identifiers, app version, and a push notification token to deliver notifications.

    c. Device permissions we request

    PermissionWhy we use it
    Location (fine & coarse)Show nearby listings/professionals, weather, and map pinning.
    MicrophoneRecord voice notes in chat.
    Camera & PhotosAttach images to listings, profiles, community posts, and chats.
    NotificationsDeliver chat, marketplace, and service updates.
    InternetConnect to our services and sync your data.

    You can grant or revoke these permissions at any time in your device settings. Denying a permission only disables the related feature.

    2. How We Use Your Information

    • To create and manage your account and authenticate you.
    • To provide core features: marketplace, equipment & farm lending, professional services, community, chat, weather, and maps.
    • To send notifications you have opted into.
    • To improve, secure, and troubleshoot the App.
    • To comply with legal obligations and prevent fraud or abuse.

    3. How We Share Information

    We do not sell your personal information. We share data only:

    • With other users — content you choose to publish (listings, posts, profile details, chat messages) is visible to the users you share it with.
    • With service providers that help us operate the App, including:
      • Google Firebase (Cloud Messaging for notifications)
      • Google Sign-In (authentication)
      • Google Maps Platform (maps and location features)
    • When required by law, or to protect the rights, safety, and property of Shambani and its users.

    4. Data Retention

    We keep your information for as long as your account is active or as needed to provide the App. You may request deletion of your account and associated data at any time (see Contact). Some data may be retained where required for legal, security, or fraud-prevention purposes.

    5. Data Security

    We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    6. Children's Privacy

    Shambani is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will remove it.

    7. Your Rights

    Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to withdraw consent. To exercise these rights, contact us using the details below.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, notify you in the App.

    9. Contact Us

    If you have questions about this Privacy Policy or your data, contact us at:

    Email: support@paygala.co

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